Web Usability for Business Results

November 25, 2009

Our next OCRI Zone5ive Marketing Forum has been announced – join us on Thursday December 10, 2009 at our new location, the Travelodge Hotel Ottawa and Conference Centre in the Greenery Room. Our speaker is Dominira Saul, Director of User Experience Design, Akendi.

Session Overview: If you’re responsible for a website, whether you work with outside agencies or do everything internally, you need to understand: what drives good usability; how to recognize poor usability; and how to work with your external and internal partners to get what you need.

It’s common knowledge that the easier a website is to use the happier users will be. This can translate into increased sales, greater brand awareness, and decreased support costs among other benefits. In today’s web-driven world, usability is more important than ever.

In his talk, Dominira Saul will outline what we should all know about web usability; the right questions to ask; and what steps you should take to ensure a better user and brand experience.

Register Online

Thursday  November 10th, 2009
11:30 a.m. to 12:30 p.m. – registration and lunch
12:30 p.pm to 1:30 p.m. – presentation

Prepare to Defend Your (site) workshop goes on the road

November 1, 2009

CASLIS, Canada’s Association for Special Libraries and Information Services is sending Online Authority’s “Prepare to Defend Your (site)!: Website Performance Measurement” workshop on a cross-Canada roadshow.

Join Kelly Kubrick this fall in Winnipeg, Edmonton, Calgary, Ottawa or Montreal for an entertaining workshop on Internet Performance Measurement. Learn how to:

  • Prove you are using your website to offer better service to clients;
  • Ensure your website remains accountable; and
  • Secure resources to improve the website going forward.

It’s an Internet call to arms!

This three hour workshop will be offered by the following CASLIS chapters:

  • Winnipeg, Manitoba – November 3rd, 2009 – 2:00 pm
  • Edmonton, Alberta – November 4th, 2009 – 12:30 pm
  • Calgary, Alberta – November 5th, 2009 – 9:30 am
  • Ottawa, Ontario – November 12th, 2009 – 1:00 pm
  • Montreal, Quebec – November 24th, 2009 – 1:oo pm

Register for your preferred city at each chapter’s website, or contact Online Authority for assistance.

Client Testimonials

“Kelly’s professionalism, open and warm personality, and excellent training style, make working with Online Authority an absolute pleasure.”

Laura Wesley, DFAIT (Department of Foreign Affairs and International Trade Canada)

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Articles by Kelly Kubrick