Client Testimonials
“I worked with Kelly during her time at Time Inc. and found her to be exceptionally knowledgeable and a joy to work with. She brought energy to every project she touched and had an uncanny ability to think outside the box, but within the realm of possibility. I would recommend Kelly in a heartbeat for any project you might have—she’s a great team player.”Stephanie Solomon, Director, Strategic Partnerships, Time Inc., Time Warner
“Kelly was a key partner in the launch of my e-commerce website. Her insight and knowledge of email marketing, web metrics and site navigation facilitated a smooth launch of Scraplovers.com. After the launch, I turned to Kelly and Online Authority to help in the selection of vendors and developing the community.
Leveraging Online Authority during the development phase of our launch was among the smartest investments I made. While working at Sunset magazine, I was charged with launching an email program on a very tight timeline. I knew at once that Online Authority would be the right company to facilitate this process.
Kelly supported us through all of the phases, including vendor selection, creative development, launch and maintenance. It is certain that without Online Authority we would not have been able to launch this program on budget and on time.”
Chris Olsen, owner Scraplovers.com and former VP of circulation for Sunset Magazine (Time Warner)
“I have worked with Kelly on projects ranging from course development and professional training to site redesigns and usability studies. Her frank advice, unique skill set and wide-ranging expertise have kept us on track with projects, saving both time and money. Kelly’s professionalism, open and warm personality, and excellent training style, make working with Online Authority an absolute pleasure.”
Laura Wesley, IT Project Analyst, Foreign Affairs and International Trade Canada.
“Kelly has a “tell it like it is” approach that saved us time, money and frustration. Our website and Internet marketing is now designed to help web users find us quickly and easily when they are searching for a solution to their problem. Like Kelly, our website is professional, helpful and easy to understand.”
Sheldon Rice CIM, FCSI, Canaccord Capital Inc.
“Kelly truly is the authority when it comes to marketing your business or organization online. I was thoroughly impressed with her knowledge and experience, which she is able to convey in a practical and professional manner. Kelly is also a pleasure to deal with as a person, and I would highly recommend her to anyone who is looking for expert advice on enhancing their Internet presence.”
Darrell Cox, Economic Development Consultant, City of Ottawa
“Prior to meeting with Kelly, visits to the Venues website had stalled, even with great design. After one hour with Kelly I redesigned the site and the visits quadrupled immediately on going live and are still climbing.”
Grace Vale, Venues Inc. event planning)
“Online Authority offered our content providers two-hour sessions detailing users’ online behaviours and how best to write and format content in response to those behaviours. These tightly packed and delivered sessions fit well into already busy schedules and were extremely popular. We are now looking at offering these on a regular basis.”
Martha McLean, DFAIT (Department of Foreign Affairs and International Trade)
“Kelly is a seasoned communicator as well as an Internet expert. That combination of talents results in strategies that meet a company’s business objectives and resonates with its target audiences. As a consultant, I put my trust in Kelly to work with my clients on their Internet plans.”
Lisa Courtney Lloyd, principal Jolita Communications
“Professional, reliable, knowledgeable, enthusiastic… that’s the kind of service I always get from Online Authority.”
Natalie Lavigne, Manager, Public Affairs, Department of University Communications, Carleton University.
“Online Authority was engaged by Canada Want Ads Inc to provide assistance in a number of areas including marketing, usability design and competitive research. Kelly was very helpful in providing us with advice and suggesting directions we should consider in launching and marketing our website. We also found her to be very knowledgeable and flexible in accommodating our changing needs and priorities.
“Kelly has a broad network of contacts which she brings to her consulting engagements, and we found this very advantageous.
“In addition, in our experience we consider Online Authority’s fee structure to be very competitive. Our overall experience was quite positive: professional services delivered with integrity and respect. I would definitely consider Online Authority should we require services of this nature in the future.”
Connie Martin, Chief Operating Officer, Canada Want Ads Inc.
“I would characterize working with Online Authority as a most positive experience. Kelly is clearly a professional and you immediately feel a trust that is so important in today’s environment. There is always a takeaway or two in Kelly’s advice and recommendations that you remember months after the initial…planning of a new Internet presence.
“This has been invaluable to keeping 3Vista focused on what is important for a start-up’s limited marketing budget. Planning is the most critical aspect of any new project, Internet marketing or otherwise. Kelly’s expertise on the planning and strategy side of Internet marketing makes her a neutral and trusted participant for any Internet endeavour.
“She is clearly focused on getting a company’s Internet strategy moving in the right direction and then getting out of the way for the team to implement and deliver the rest.
“I would absolutely hire her again.”
Janice Blake, President, 3Vista Corporation.
“Blasted Bottles hired Kelly to give some feedback on our website. Before our meeting she worked her way through our site and had a list of suggestions and recommendations. She also advised of the many good things about our site.
“I can’t say enough about Kelly and her business. She explained things in terms that were easy to understand and made suggestions that were easy to incorporate without costing us a fortune!
“Kelly is genuinely interested in you and your business. Every time someone speaks to me about their website I immediately recommend that they contact Online Authority.”
Wendy Mayhew, owner, blastedbottles.com.
“Kelly has an incredible talent for listening, determining what is really needed and communicating it succinctly. She also has the experience to know how to be the eyes and ears of the user when a marketing communications person needs real online perspective. Her valuable insight provided a huge boost to our online brand experience and was a catalyst for a redesign of some of our site’s functionality. There is no question that I will be calling on Kelly’s experience again.”
Cyndi Kennedy, Director, Marketing Services, www.mygrocerydeals.com.
“I worked with Kelly during my first three days at Sunset Magazine as the online marketing manager. We covered a huge amount of (new) information. She was equal parts professional and confident as well as encouraging and relaxed. I immediately felt like we were a team, and we’d ‘get through this together.’
“After three days of training with her, I felt I had a solid understanding of the “hows” and “whys” of online logic. Her style is team-oriented: confident yet encouraging, intense yet metered. It was a lot of fun working with Kelly and I was unquestionably prepared for the tasks ahead of me.
“Kelly was very prepared—the process was seamless AND enjoyable AND worthwhile. I look forward to needing her expertise again.”
Emma Hand, former Partnership Marketing Manager, Sunset Publishing Corporation.
“I have no hesitation in offering a testimonial regarding the high-quality service provided by Online Authority. Kelly’s approach was to come forward with practical, affordable advice to complex online problems. The service came with a smile and Kelly was quick to grasp the operating environment including a limited budget to work with. Contact Kelly today. I guarantee you won’t be disappointed.”
Lucinda E. Boucher, former VP Advancement, Carleton University.