Online Authority Blog

Email capture of critical potential customer segments with Facebook advertising

by Kelly Kubrick on December 1, 2016

Campaign Objectives

MyLiberty.life, a Canadian online retailer, wanted to increase the number of email subscribers interested in a particular category of products.

The Plan:

In advance of its Facebook media buy, MyLiberty.life developed an informative, long format blog post that spoke directly to the needs of the particular customer segment.

In addition to the relevant content provided in the post, MyLiberty.life created a highly-value downloadable product comparison chart – a lead magnet – which they offered to readers in exchange for signing up for their email newsletter.

The blog post acted as the paid traffic campaign landing page, with calls to download the comparison chart incorporated repeatedly throughout the text.

Where digital fit:

Given the profile of the customer segment, MyLiberty.life elected to focus its paid media efforts on Facebook. In addition to researching potential audiences on Facebook, Online Authority undertook the necessary technical implementation, including:

  1. Creating and configuring the client’s Facebook Business Manager Account;
  2. Creating the client’s Facebook ad account;
  3. Creating the client’s Facebook Pixel and installing it the ecommerce platform; and
  4. Setting up Website Custom Audiences (WCA) within the client’s Facebook Ad account, including a) Traffic to unique content sections of the website, b) An audience unique to its email subscriber list;
  5. Developing naming conventions for Google Analytics UTM tracking codes for use later in the campaign.

As the landing page evolved and the lead magnet was finalized, Online Authority developed the paid media creative with MyLiberty.life. This included identifying a theme, which in turn drove the copy treatment and three possible approaches to the imagery.

The campaign launched with alternative creative tested in weekly rotation:

Results:

As the most responsive target and custom audiences were identified, Online Authority expanded MyLiberty’s ad sets to include ‘lookalike’ audiences.

“A lookalike audience is where you give Facebook a seed audience and then it uses this to match people with very similar characteristics.” Source: AdEspresso

This service is offered to Facebook advertisers, and uses technology to ‘look for’ Facebook users who exhibit similar profile characteristics of your already-know-to-be-ideal users. This allows you to access a uniquely qualified audience that you might not otherwise be able to uncover.

The approached proved so successful for email capture that to this day, MyLiberty runs periodic flights of the campaign so as to continually boost subscriptions of this segment to its list.

Updated: MyLiberty has replicated the approach for additional customer segments and intends to continue rolling out new ones as they are identified:

Examples of Facebook creative for Digital Advertising campaign

 

To learn more about Facebook advertising, contact Online Authority today.

Kelly Kubrick

Digital Analyst and President of Online Authority; co-author dStrategy Digital Maturity Model, COO of MyLiberty.Life, co-founder, Digital Strategy Conference; co-owner 3rd generation family business. Downhill Skier. Foodie. Fan of all things digital.

Kelly KubrickEmail capture of critical potential customer segments with Facebook advertising

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